Privacy Policy

Effective Date: January 1, 2026
Zoom Business Management (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other relevant provincial legislation.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with us through our website, Meta (Facebook/Instagram) lead forms, email, phone, or other digital platforms.

1. Information We Collect
We may collect the following types of personal information:
Full Name
Email Address
Phone Number
Mailing Address (if provided)
Tax-related information (e.g., employment status, T4/T4A availability, self-employment details)
Financial and identification information necessary for tax preparation
Any additional information voluntarily provided by you
We only collect information that is necessary to provide our professional tax and business services.

2. How We Collect Information
We collect personal information through:
Website contact forms
Meta (Facebook/Instagram) lead generation forms
Email communications
Phone calls
In-person consultations
Documents submitted for tax preparation
By submitting your information, you consent to the collection and use of your data as described in this policy.

3. How We Use Your Information
We use your personal information to:
Contact you regarding tax filing and business services
Provide tax preparation, filing, and consultation services
Verify your identity
Respond to inquiries and customer support requests
Send relevant service updates and appointment reminders
Comply with Canada Revenue Agency (CRA) requirements
Meet legal, regulatory, and professional obligations
We do not sell, rent, or trade your personal information to third parties.

4. Disclosure of Information
We may disclose your information only when:
Required by law or court order
Necessary to provide tax filing services (e.g., submission to the Canada Revenue Agency)
Required to comply with CRA regulations
Authorized by you
We ensure that any third-party service providers handling data on our behalf maintain appropriate confidentiality and security standards.

5. Data Protection & Security
We implement appropriate administrative, technical, and physical safeguards to protect personal information, including:
Secure digital storage systems
Restricted access to authorized personnel only
Password-protected systems
Encrypted communication where applicable
While we take reasonable precautions, no method of electronic transmission or storage is completely secure.

6. Data Retention
We retain personal information only for as long as necessary to:
Fulfill the purposes outlined in this policy
Comply with legal and CRA record-keeping requirements
Resolve disputes and enforce agreements
When no longer required, information will be securely deleted or destroyed.

7. Your Rights
Under Canadian privacy laws, you have the right to:
Request access to your personal information
Request correction of inaccurate or incomplete information
Withdraw consent (subject to legal or contractual limitations)
Request deletion of your personal data (where legally permitted)
To exercise these rights, please contact us using the information below.

8. Third-Party Platforms
If you submit information through Meta (Facebook/Instagram) or other platforms, your data may also be subject to their privacy policies. We encourage you to review those policies before submitting information.

9. Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, please contact:
Zoom Business Management
Email: info@zoombusinessmanagement.com
Phone: (905) 944-8282
Address: 3980 14th Ave, Unit 7, Markham, ON, L3R 0B1

10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect legal, regulatory, or operational changes. Updates will be posted on this page with a revised effective date.